Strategy, Professional, & Managed Services
Autoptic and our partners provide a suite of services, helping ensure the success of companies focused on building and operating change resilient systems. From strategy to measurement, the Autoptic ecosystem has you covered.
Strategy
Services
Autoptic Strategy Services help you with expert guidance through decisions and approaches that matter deeply. Our current packaged and streamlined offerings, delivered through Autoptic or our Partners, include:
Resilience Readiness Assessment
This 30 day sprint helps you begin on your Systems Change Resilience journey. It evaluates observability maturity, release velocity, incident management, and more.
Systems Resilience Transformation
This 60-90 day holistic analysis, strategy, planning, and delivery package equips you to make significant progress. It includes the Resilience Readiness Assessment and extends it deliver key hypotheses, tests, upgrades, deployments, process definitions, and more.
Autoptic Managed Services begin by helping CTOs and their infrastructure, platform, DevOps, and software engineering teams accelerate painful tagging, logging, event-consistency, and other time-consuming tasks. Managed Services provide Forward Deployed Engineers (FDEs), deeply versed at the intersection of data, DevOps, and SRE practices, overseen by Autoptic or Partner leaders. From data-readiness, FDEs extend to advancing, documenting, measuring, and managing your observability and resilience initiatives. Autoptic FDEs are embedded into your rituals, systems, and processes. They live within a few hours of your primary time zones (using a nearshore instead of an offshore approach).
Managed
Services
Professional
Services
Autoptic Professional Services are included in every engagement. We help you deploy quickly and seamlessly, using our BYOC (bring your own cloud) or hosting options. Each customer implementation is led by a Forward Deployed Engineer (FDE). While our customers usually have Autoptic Software running in a matter of minutes, robust deployments (including multiple Agents, Skills, Tools, and Sources) typically run a few weeks. Professional Services cover training, integration, customization, support, and maintenance, equipping you to start fast, see impact quickly, and ensure that your Autoptic system is optimized, measured, and expanded over time.
Autoptic
Services
Partners
The Autoptic Services Partner Ecosystem is built to provide expert resources in key, timezone aligned locations. The firms below have broad consulting acumen, deep industry experience, and specific Autoptic competencies.
We recommend each whole-heartedly and encourage you to reach out to their leaders (linked below) to learn more:
+ Alda Tech (US/China, led by Nic Di Iorio)
+ App911 (UAE/Turkey, led by Cihan HIRÇIN)
+ CloudKite (US/Africa led by Victor Trac)
+ Visibility Platforms (UK/EMEA led by Greg O'Reilly)
Work With Us
Autoptic is expanding our ecosystem of global Services Partners, equipped to deliver Strategy, Professional, and Managed Services. Autoptic is also hiring for several Services roles. Please reach out if you'd like to learn more.